Light property management. Just what you and your guests need.
Most property management tools are built for someone managing 50 units. You manage 1, 2, maybe 3. UpDen gives you a guest portal with an AI assistant, a request tracker, listing photo tools, and handover documentation — without the channel managers, pricing dashboards, and payment systems you'll never touch.
It's 2 AM. Your guest has a question. You're asleep.
11:30 PM — Guest arrives: Scan the QR code on the welcome card
Opens the Property Page. They enter the PIN you texted them earlier.
11:32 PM: WiFi password, house rules, checkout time — all there
The Knowledge Base has everything they need. No call required.
2:00 AM — Can't figure out the heating: “How do I turn on the heating?”
They type the question into Gregory. Gregory answers from the Knowledge Base you wrote once, months ago.
2:01 AM: Heating's on. You're still asleep.
No phone call. No text. No “sorry to bother you.” Gregory handled it.
7:30 AM — Coffee, not chaos: Open property.upden.co on your phone
Gregory handled the heating question overnight. One new request from your other property — a tenant reporting a dripping tap with a photo attached. You message your plumber, mark it in progress. Done before the coffee's cold.
Write the manual once. Gregory answers forever.
Every property gets a private, PIN-protected page. You control exactly what's visible. Gregory answers tenant questions from what you've shared, and nothing more. Guests submit requests with photo attachments. You manage everything from your dashboard or property.upden.co on your phone.
Knowledge Base
Write categories — rules, WiFi, heating, bins, checkout, emergencies. Toggle each one visible or hidden. Gregory answers from what's visible. Write once, update anytime.
Gregory AI
Answers guest questions 24/7 from your Knowledge Base. Never accesses private documents, your address, PIN details, or admin data. Knows only what you tell it.
Guest requests
Tenants submit maintenance issues with photos attached. You track status, add private notes, send updates. Documented communication, not WhatsApp threads.
Manage from anywhere
property.upden.co — a tablet-friendly portal for managing Property Pages on the go. See requests, rotate PINs between guests, check property statuses.
Document sharing
Upload contracts, inspection reports, house manuals. Mark each document visible to tenants, to gallery viewers, or keep it private. Granular control per document.
Access management
Labeled PINs with guest names, dates, and counts. Rotate between guests — old sessions invalidated instantly. QR codes for physical welcome cards. Proper security.
When a unit goes vacant
The same workspace that managed your tenant now helps you find the next one. No switching tools. No re-uploading photos. No starting over.
Clean up photos
Declutter and enhance your listing photos. No photographer needed.
Generate listing copy
Description Suite with Airbnb Host and Landlord personas. 7 outputs, 1 credit.
Publish with lead capture
Branded gallery with contact form. Daily digest emails tell you who's looking.
Document the handover
Run inventory at move-out and move-in. Photo-backed records that protect the deposit.
Your guests need answers, not an app store
Full property management systems are built for scale — channel syncing, dynamic pricing, revenue dashboards, payment processing, task assignment, review automation. Powerful tools if you're running 50 listings. Overwhelming if you're running 2. UpDen gives you the 5 things that actually save a small host time: a guest portal with an AI that answers questions, a request tracker that replaces texting, listing photos that don't need a photographer, marketing copy that writes itself, and handover records that protect your deposit. That's it. No onboarding course. No feature you'll never click.
What you won't find in UpDen
Channel management, booking calendars, dynamic pricing, payment processing, review automation, task assignment, revenue dashboards, owner portals, cleaning schedules.
What you will find
Gregory AI answering guest questions at 2 AM. A request tracker with photo attachments. Listing photos cleaned up in minutes. 7 pieces of marketing copy from one click. Move-in/move-out inventory with timestamped PDFs.
Property Pages included with every plan
Gregory, Knowledge Base, guest requests, PIN access, and document sharing come included — not as add-ons. Credits cover listing photos, descriptions, and inventory reports when you need them.
Up to 5 properties. Property Pages, 1 gallery. For single-property hosts and individual landlords.
More properties. Batch editing, multiple galleries, automation. For portfolio landlords and active hosts.
Full automation, priority processing. For property management companies.
Simple enough to set up tonight. Smart enough to handle tomorrow.
Create a Property Page, write the Knowledge Base, and let Gregory take it from here.